FAQs

Free shipping for accessories within the USA lower 48 states when you spend $100 or more.

Free shipping for Grills within the USA lower 48 states when you spend $1,000 or more.

International Orders: Shipping will calculate at check out.

We will ship the product within 2-4 business days.

For any questions or concerns, please contact us at contact@bbqhack.com.

7-Day Money Back Guarantee.

If you're not satisfied with your BBQ Hack product within 7 days of receiving it, the customer must pay for return shipping. Once the product is received and inspected, we will refund your purchase. No refunds will be issued for used products.

International Orders: We do not offer refunds for international orders.

Promotional Periods: We will not refund the difference between promotional periods or accept returns motivated by promotional pricing.

We appreciate our military! Provide identification to contact@bbqhack.com and we will provide you a promo code.

Lightly scrape your griddle and apply a thin coat of cooking oil. Heat up your griddle until the oil bakes in. Then cool down the griddle and apply another thin coat. Repeat the process 3-5 times for a strong seasoning.

Visit this link to find which griddle fits your grill based on the list provided. Feel free to reach out if you need any further assistance or have any more details to include in your FAQ page.